Shipping policy

At Sniff Box we are committed to providing efficient and reliable delivery service. For orders exceeding £25, we provide complimentary fully tracked delivery. The delivery charge will be automatically waived during the checkout process once the order surpasses the £25 threshold. It's important to note that the £25 threshold specifically applies to the items in your basket; the standard postage fee is not included in the £25 total.  Orders below £25 are delivered on a flat rate of £3.50.

Order processing and delivery schedule

once you place an order on our website, we immediately begin processing it. to help you plan your purchase please note the following schedule.

 order cutoff time: 5:00 pm { Greenwich mean time London}

 order handling time: 0-1 day {Monday- Friday}

 order transit time: 2-4 days {Mondays-Fridays}

Weekend Dispatch Schedule
Although we operate seven days a week, we do not process dispatches on Sundays. Orders placed after 5:00 pm on Friday and on Saturdays will be processed over the weekend but will not be dispatched until Monday. Orders placed on Sundays will be processed and dispatched on Monday.

Need Your Order Sooner?
For urgent orders, we recommend reaching out via email to inquire about an estimated dispatch time. Since all of our orders are custom-made and unique, creating them can take time. Therefore, we do not offer 'next day' delivery to prevent delays in processing other orders in the queue.

Dispatch Notification
Once your order is dispatched, you will receive an email notifying you that your order is on its way.

Delivery Courier
All orders are delivered with full tracking provided by Royal Mail

International Orders
Currently, we can only ship within the UK. If you are located outside the UK and place an order, it will be canceled and refunded. Please note, payment gateway fees may apply and are non-refundable.